Gorilla Capital invests in Konvolo

Gorilla Capital Fund III has made its 42nd investment in Konvolo — a company replacing outdated surveys with scalable, AI-led customer interviews.

Konvolo gives product and customer teams a new way to understand their users. Instead of relying on static surveys designed decades ago, organisations can run adaptive AI-interviews directly inside their product — through text, voice, or video. The interview engine asks follow-up questions, digs deeper, and uncovers the why behind customer behaviour. Insights are synthesised automatically and turned into clear themes teams can act on.

For many companies, customer understanding has become a strategic bottleneck. Product cycles move fast, competition is global, and features can be copied quickly. What cannot be copied is deep, real-time insight. Konvolo turns qualitative research into a repeatable, scalable process — one that runs continuously, not once a quarter.

“Products can be copied faster than ever, but deep customer understanding cannot,” says Gustav Björklund, Co-founder and CEO of Konvolo. “Many teams still rely on static surveys built for another era. With Konvolo, we replace those with scalable AI-interviews that reveal what customers actually think — and why.”

“Konvolo has taken a practical, focused approach to a real problem,” adds Petri Lehmuskoski, Partner at Gorilla Capital. “Teams don’t need more dashboards — they need deeper insight. Konvolo brings high-quality qualitative research to companies in a capital-efficient, scalable way. That’s the kind of disciplined progress we look for.”

We’re pleased to partner with Tommy Nordahl, Almi Invest and existing shareholders in this round.

Welcome to Gorilla family, team Konvolo!

Gustav Björklund (Co-founder & CEO), Måns Fredriksson Franzén (Co-founder & CTO), Sigurd Pedersen (Co-founder & CRO)

Learn more about Konvolo on their website and LinkedIn.